QNS Recruiting

Pharmacy Customer Service Representative

Posted Date 3 weeks ago(3/25/2021 8:25 AM)
Job ID
2021-7384
Location
US-PA-Pittsburgh
Category
Pharmacy
Type
Regular Full-Time
Education Level
High School Diploma or Equivalent - Required
Experience Needed
Less than 1 year
Salary Info
Based on Experience.
Job Post Information* : External Company Name
QNS Recruiting

Overview

Full Time

 

Rotating Daylight Hours with Evenings and Weekends

 

Grane Rx is seeking a Customer Service Associate that is passionate, empathetic, respectful, and well-spoken to join our team. Grane Rx is a customer-centric company that excels in operational excellence. For over 25 years, Grane Rx has been an industry leader, revolutionizing in long term care pharmacy.

Responsibilities

  • Answer and process incoming calls and emails in a professional and timely manner.
  • Act as the highest tier of support for patients, facilities and providers.
  • Provide prompt, accurate, and friendly customer service to our customers
  • Address customer needs and requests with a positive and can-do attitude
  • Ability to consistently compose a grammatically correct, concise, and accurate response to customer issues.
  • Ability to adapt to fast pace environment
  • Recognizes priority situations and understands when to notify appropriate parties
  • Efficiently maneuver through various computer systems and on-line resources in retrieving information while responding to customer service inquiries

Qualifications

  • High school diploma or equivalent
  • 6 months of call center experience preferred
  • 1 year previous customer service experience
  • Must be dependable and have dependable transportation
  • Must be proficient with computer functions and Microsoft Office Suite
  • Excellent oral communication skills
  • Possess a high level of professionalism
  • Strong work ethic and team player

EOE 

 

KB0402

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