QNS Recruiting

Pharmacy Customer Service Representative

Posted Date 2 weeks ago(10/7/2020 4:15 PM)
Job ID
2020-6956
Location
US-CO-Aurora
Category
Customer Service/Support
Type
Regular Full-Time
Education Level
High School Diploma or Equivalent - Required
Experience Needed
Less than 1 year
Salary Info
Based on Experience.
Job Post Information* : External Company Name
QNS Recruiting

Overview

Aurora, CO

 

Full-Time

 

Grane Rx is seeking adaptable, helpful, self-starters for a Customer Service position near you. Grane Rx is a customer-centric company that excels in operational excellence. For over 20 years, Grane Rx has been an industry leader, revolutionizing long term care pharmacy solutions and services.

Responsibilities

  • Answer and process incoming calls and emails in a professional and timely manner.
  • Act as the highest tier of support for patients, facilities and providers.
  • Provide prompt, accurate, and friendly customer service to our customers
  • Address customer needs and requests with a positive and can-do attitude
  • Ability to consistently compose a grammatically correct, concise, and accurate response to customer issues.
  • Ability to adapt to fast pace environment
  • Recognizes priority situations and understands when to notify appropriate parties
  • Efficiently maneuver through various computer systems and on-line resources in retrieving information while responding to customer service inquiries

Qualifications

  • Ability to multi-task, prioritize and manage time effectively.
  • Customer orientation and ability to adapt/respond to different types of calls.
  • Proven customer support experience – passion for excellence with respect to treating and caring for customers.
  • Strong attention to details – interested in preventing errors and solving problems
  • Strong phone contact handling and active listening skills.
  • Strong work ethic and team player mentality
  • Computer skills – proficient using Microsoft Office Suite
  • 6 months pharmacy or medical experience

EOE 

 

KB0402

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.