QNS Recruiting

Pharmacy Customer Service Representative

Posted Date 2 weeks ago(10/7/2020 4:15 PM)
Job ID
Customer Service/Support
Regular Full-Time
Education Level
High School Diploma or Equivalent - Required
Experience Needed
Less than 1 year
Salary Info
Based on Experience.
Job Post Information* : External Company Name
QNS Recruiting


Aurora, CO




Grane Rx is seeking adaptable, helpful, self-starters for a Customer Service position near you. Grane Rx is a customer-centric company that excels in operational excellence. For over 20 years, Grane Rx has been an industry leader, revolutionizing long term care pharmacy solutions and services.


  • Answer and process incoming calls and emails in a professional and timely manner.
  • Act as the highest tier of support for patients, facilities and providers.
  • Provide prompt, accurate, and friendly customer service to our customers
  • Address customer needs and requests with a positive and can-do attitude
  • Ability to consistently compose a grammatically correct, concise, and accurate response to customer issues.
  • Ability to adapt to fast pace environment
  • Recognizes priority situations and understands when to notify appropriate parties
  • Efficiently maneuver through various computer systems and on-line resources in retrieving information while responding to customer service inquiries


  • Ability to multi-task, prioritize and manage time effectively.
  • Customer orientation and ability to adapt/respond to different types of calls.
  • Proven customer support experience – passion for excellence with respect to treating and caring for customers.
  • Strong attention to details – interested in preventing errors and solving problems
  • Strong phone contact handling and active listening skills.
  • Strong work ethic and team player mentality
  • Computer skills – proficient using Microsoft Office Suite
  • 6 months pharmacy or medical experience





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