QNS Recruiting

Pharmacy Technician Liaison

Posted Date 2 weeks ago(7/27/2020 9:12 AM)
Job ID
Regular Full-Time
Education Level
High School Diploma or Equivalent - Required
Experience Needed
1-3 years
Salary Info
Based on Experience.
Job Post Information* : External Company Name
QNS Recruiting


The Pharmacy Technician Liaison (PTL) position is an extension between Grane Rx Pharmacy needs and our customers, working at the Grane Rx Pharmacy Resource Center in Allentown, Pennsylvania and report to the Operations Manager at our Pharmacy Location in West Chester, Pennsylvania. Duties of this position include, but not limited to, SimpleAccess/Omnicell medication cabinet, medication cart, IV pumps, HIPAA items, and remote pharmacy needs that may be related to pharmacy projects and tasks.

This position works with Grane Rx team members and management in Pharmacy Operations, Consultant Pharmacists, Consultant Nurses, Billing, and Inventory.  This position may work directly with our customers, including nursing staff, nursing management and supervisors, administrator, and providers.


  • SimpleAccess/Omnicell duties; restocking, barcode scanning and removal of expired medications, training, cabinet reconfigurations, temperature alerts, connection issues, exports, pending items.
  • Assist in SimpleAccess/Omnicell Administration duties.
  • Medication cart maintenance.
  • HIPAA waste management.
  • IV Pump management.
  • Liaison for delivery tasks, inquiries, and concerns.
  • Performs duties related to focus area as assigned, and fully accountable to this area
  • Triages issues presented during shift to ensure the issues are resolved timely and communicated to the customer and to West Chester pharmacy team.
  • Serves as a support contact for automation and technical issues and reports to Production Shift Leads/Tech II on duty. 
  • Immediately addresses any issues to support/Omnicell to ensure pharmacy technology is running as required.
  • Assist Operations Manager with duties or projects supporting continuous improvement; with emphasis on pharmacy compliance.
  • Maintains knowledge of changes in medication delivery systems to provide accurate and timely service to customers.
  • May participates as a fulfillment technician at West Chester location and is accountable for own work responsibilities.
  • Enhances professional and technical knowledge through seminars and other resources.
  • Maintains consistent communication with Operations Manager regarding area specific initiatives and activities.
  • Initiative is demonstrated to proactively diagnose and resolve problems.
  • Perform light lifting or transporting of company assets.
  • Travel to other sites to provide support, as needed.
  • Adhering to the core values of the company which include accountability, integrity, making a difference, quality, respect, stewardship, and teamwork.


  • Must be 18+ years of age. High school diploma /GED required.
  • Minimum one year of experience in pharmacy is preferred.
  • Prior experience in a long term care pharmacy setting, preferred.
  • Pharmacy Technician Certification preferred but not required.
  • Excellent communication skills working directly with Grane Rx customers, including but not limited to, nursing staff and nursing management.
  • Demonstrates knowledge of pharmacy compliance and Grane Rx SOP(s) related to compliance.
  • Knowledge of pharmacy automation and computers is preferred.
  • Proficiency in Microsoft Office, including Excel, Word, and Outlook.
  • Exhibits professional demeanor and ability to guide or train.
  • Exhibits patience and perseverance when training or working with computer and automation users.
  • Exhibits strong analytical and troubleshooting skills.
  • Exhibits excellent communication and teamwork skills, with a strong user support orientation.
  • Exhibits strong organizational skills and ability to work independently with minimal supervision.



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