Order Entry - Customer Service Associate
Full Time - RIDC Park
The Order Entry Technician 4 - PACE position serves internal and external customers by determining requirements, answering inquiries, resolving problems, fulfilling requests to ensure excellent service standards and maintain high customer satisfaction by using the “WE CARE” customer service promise.
The PACE Order Entry Technician reports directly to Customer Service/PACE Manager. This position works with customer service, order entry technicians, and pharmacists. This position works with team members and management in Pharmacy Operations, Medical Records, Consultant Pharmacists, Consultant Nurses, Billing, and Inventory. This position also works with PACE Center staff, nurses and practitioners.
(With minimal supervision)
EXPERIENCE, SKILLS AND EDUCATIONAL REQUIREMENTS