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QAPI Coordinator - Reading

QAPI Coordinator - Reading

Job ID 
Senior LIFE Reading
Posted Date 
Regular Full-Time
Education Level 
Bachelor's Degree
Experience Needed 
1-3 years
Salary Info 
Based on Experience

More information about this job


Experienced Quality Assurance Performance Improvement Coordinator Sought for Innovative LIFE Center


Full Time - Reading, Pa


Senior LIFE is changing the way America sees eldercare, and we need passionate, hardworking, innovative and versatile professionals to join our interdisciplinary care teams. The Quality Assurance-Performance Improvement Coordinator is vital to this innovative mission, working tirelessly to develop and implement LIFE Center assessments and improvements, helping the entire organization maximize efficiency, productivity and overall alignment with its high level goals. This role requires a strong analytical mind, creative problem solving ability and a keen sense of management/workflow best practices, plus a strong desire to elevate the Senior LIFE experience.


Senior LIFE is an innovative program that uses a team approach to provide seniors with medical, social, nutritional and rehabilitation services. These services are provided at the Senior LIFE Center and are accompanied with in-home nursing care, personal care, and other homecare services as needed. Senior LIFE makes it possible for seniors to remain at home, enjoying the comfort and reassurance of familiar surroundings while receiving the care they need.


Senior LIFE is a Medicare Program of All-Inclusive Care for the Elderly (PACE) operating as a LIFE (Living Independence for the Elderly) program in the state of Pennsylvania.



This coordinator reports to the Executive Director, providing immediate access to upper level decision-makers and stakeholders.


Responsibilities include:

  • Developing and implementing the quality improvement program for Senior LIFE
  • Creating and rolling out an annual review and update of the center’s quality improvement plan
  • Identifying and integrating quality indicators ;implementing tracking and review of best practices center-wide
  • Monitoring the open action/complaints hotline weekly, plus analyzing high level incident reports, infection control log and survey deficiencies to identify areas of improvement
  • Managing all data and providing comprehensive analytics and reporting, as needed
  • Educating and training staff on all aspects of quality improvement
  • Monitoring all new and existing initiatives, providing comprehensive analyses and improvement ideas and integrating those concepts in the short- and long-term
  • Conducting monthly facility orientations and provider network audits
  • Providing comprehensive assessments and QI recommendations to the Senior LIFE board of directors annually



Beyond immediate in-center responsibilities, this coordinator will have significant alignment with external governing bodies, including work with national quality management agencies and initiatives along with DPW. He/she will also service as the chairperson of the QA-PI committee and sit on the Senior LIFE Fraud, Waste and Abuse Compliance Committee.


This role requires a high level strategic thinker, able to quickly and effectively assess and analyze a situation, and successfully communicate appropriate next steps. All candidates must have at least two years’ experience in a healthcare capacity, with specific quality improvement work preferred. Additionally, applicants must have a bachelor’s degree in a health-related field.










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