QNS Recruiting

Returning Candidate?

Client Relations Manager - Harrisburg Area

Client Relations Manager - Harrisburg Area

Job ID 
Grane At Home
US-PA-Camp Hill
Posted Date 
Regular Full-Time
Education Level 
Bachelor's Degree
Experience Needed 
3-5 years
Salary Info 
Based on Experience

More information about this job


Client Relations Manager sought to grow private duty homecare 


Full Time – Harrisburg and Surrounding Areas


Private duty homecare company, Grane At Home is expanding in the Harrisburg area and seeks a Client Relations Manager to carry out a host of business development-based responsibilities for the organization and will be an integral in starting Private Duty operations. This broad-reaching role will work closely with inpatient and outpatient institutions as well as other key referral sources to educate them on Grane At Home’s services. As such, the Client Relations Manager must have strong communication skills and an ability to work with a diverse contact base. This position will provide companionship and hands-on personal care directly to clients, if the need arises. Also, this position will be responsible for scheduling and coordinating initial and on-going services with clients and employees.


Grane At Home is a private duty home care agency that provides compassionate companionship and living assistance to seniors, temporarily disabled, and permanently disabled individuals in the comfort of their home.


The Client Relations Manager will oversee a variety of tasks and day-to-day responsibilities including:

  • Identifying and collaborating with referral sources
  • Developing and revising education programs for the community and prospective referral sources
  • Reporting Client concerns to appropriate staff and clinicians
  • Providing assistance to referral sources to promote and maintain continuity of quality service to clients and families
  • Communicating Grane’s services and programs to agency referral sources, as requested
  • Participating in the monitoring and evaluating of Grane’s strategic plan or quality improvement, as requested
  • Participating in appropriate agency meetings, as requested
  • Working directly with the Director of Operations to establish a strong foothold in the market
  • Work to find compassionate and reliable caregivers and personal care assistants
  • Assuming additional responsibilities and special projects as assigned by the Director of Operations


Candidates must have a bachelor’s degree in marketing, communications, sales or a related field, with 3-4 years of varied work experience, ideally in a Private Duty Home Care environment. All applicants must demonstrate experience in coordinating activities, an ability to relate effectively with stakeholders (i.e. physicians, clinicians, community agencies, and institutions) and interdisciplinary team members. A valid driver’s license and reliable mode of transportation is required, as local travel will be incorporated into this position. Previous experience providing ADLs is required as well.






Connect With Us!

Not ready to apply? Connect with us for general consideration.