Friendly, outgoing, organized CUSTOMER CARE REPRESENTATIVE needed for full-time position
Full Time - Pittsburgh, Pa
Grane Rx, a leader in long-term care pharmacy solutions and services, seeks a friendly, organized and professional Customer Care Representative to join its team. This role will be central to creating and reaffirming Grane Rx’s positive reputation in the community. The Customer Care Representative serves internal and external customers by determining requirements, answering inquiries, resolving problems, fulfilling requests to ensure excellent service standards and maintain high customer satisfaction by using the “WE CARE” customer service promise. Demonstrates Grane Rx core values: accountability, quality, stewardship, respect, teamwork, integrity and making a difference.
Grane Rx is the leading provider of long term care pharmacy solutions for nursing homes, PACE organizations and personal care homes across several states. Known for technological innovation and putting the needs of customers first, Grane Rx makes pharmacy simple. For more information visit our website www.granerx.com or see programs in action at www.granerx.com/videos.
Due to the nature of this position, daily responsibilities will shift given the immediate needs of clients and of the Grane Rx management team—ongoing duties will include: